Our Current Programs
Assistance Eligibility
IFM’s mission is to provide short-term assistance to individuals and families in need. IFM lends a hand to assist your family through a crisis due to sudden unemployment, unexpected medical expenses, or other issues.
If you live in our service area, meet the income requirements*, have a documented crisis**, and are able to submit required documents. You may be eligible to receive assistance.
*Most programs require that clients are 80% or below the Average Median Income for the DFW area.
**A documented crisis is a situation that came about unexpectedly and can be documented. This crisis created an immediate need and was not caused by the conduct of the individual.
No Funds Available for Rent
Unfortunately, we have no funds available for rent at this time.
Utility Assistance-You must remit documents for assistance
Denton Municipal Utilities, Atmos, and TXU Only
Diaper Bags, Adult and Infant Diapers, and Wipes
Hygiene Supplies
Bus Passes (day pass/monthly pass)
Prescription Assistance (limited)
Current Programs Updated 01/2026
Request for Help
THIS IS NOT AN APPLICATION.
You must remit documents for assistance. Scroll down to see documents required.
Request Assistance:
Email help@ifmdenton.org
Call 940-565-5479
Please provide your full name, phone number, your city of residence, and what form of assistance you need.
Servicios disponibles en español por teléfono y cita. (Services available in Spanish via telephone and by appointment.)
Our Service Area
For help with Denton Municipal Utilities - Our service area is for all Denton Municipal Utilities customers.
For help with diapers, prescription, transportation, Atmos, and TXU - Our service area typically includes Denton, Sanger, Krum, Ponder, Corinth, Lake Dallas, Aubrey, Cross Roads, Oak Point, Shady Shores, Krugerville, Little Elm, Paloma Creek, and Providence Village.
WE ALSO FOLLOW THE DENTON ISD BOUNDARIES.
Utility Assistance
We are only able to offer assistance with the following utility providers at this time:
Denton Municipal Electric (City of Denton)
Atmos
TXU
Unfortunately, we do not have funds available to assist with CoServ. If you need assistance with CoServ, please contact the Texoma Council of Governments at (903)-893-2161 ext. 3541
THIS IS NOT AN APPLICATION
Documentation Needed for Utility Assistance:
Assistance with Denton Municipal Electric, Atmos and TXU are available.
You may remit these documents to help@ifmdenton.org
________________________________________________________
Please furnish a copy of the bill you are needing assistance with-
DMU, Atmos or TXU- and it must be in your name. In order to qualify for assistance, you will need to provide documentation, in your name, proving loss of income or unexpected expenses or crisis.
Identification
Driver's License, Texas State Issued ID, Matricula Consular, or Passport for all adult household members
Social Security or ITIN numbers of all household members including children
Income
Verification of all sources of income or benefits
Pay Stubs, Food Stamp award letter, SSI, SSDI, or Social Security Retirement award letter, Verification of any other retirement income, Verification of Housing Assistance, Veteran Benefits, , Unemployment benefits, child support summary, Student Financial Aid award letter
Housing Expenses
First Page of Lease or Mortgage
If Section 8 (Housing Voucher) - Housing Contract
Crisis Documentation
Examples: Notice of Layoff/Termination from Employer, Auto Repair Receipts, Medical Receipts, etc.
You may remit these documents to help@ifmdenton.org
